Membership Terms and Conditions

Please review the terms and conditions for Youth Sport Trust Membership below.

General Membership

Membership Period

The membership period runs from 1 September to the 31 August each year (unless your school has accessed the 4 for 3 term offer) and can be accessed for a set annual fee (relative to your chosen membership level) regardless of what point in the year you join. We encourage you to join as early as possible within the membership period in order to fully maximise your membership. Your membership payment in full will be due within 30 days of the invoice date. Your membership will be automatically renewed on an annual basis on the 1 September (unless you inform us otherwise).

Terms of use

The Youth Sport Trust is keen that all schools maximise their membership. Our team will support you where we can and will send regular reminders in our newsletters. Regrettably, unused membership benefits are non-refundable and cannot be transferred or rolled over. Exceptions may apply in extenuating circumstances. Circumstances will be reviewed by the Membership Manager but unfortunately refunds/transfers cannot be guaranteed.

Prices

We reserve the right to increase the cost of membership and all the associated (member or non-member) membership benefits throughout the academic year.

Rest assured that this does not affect organisations that have already joined the Youth Sport Trust membership network and paid for membership benefits or non-members that have paid for membership benefits, with the exception of any benefits purchased after the price increase has come into effect. We will make every effort to communicate these changes to our membership network in advance of the changes coming into play.

Payment

Payment is due within 30 days of the invoice date. The invoice is typically produced 24 hours after the membership or membership benefit has been ordered by the school or contact, unless a purchase order number has been provided. Please speak to us if you have any concerns.

Communications

If your contact information changes, please understand that it is your responsibility to let us know. Please contact your Regional Support Assistant (englandnorth, englandcentral or englandsouth) or email membership or as soon as possible so that we can update our records and ensure you receive all our updates and communications.

Membership Benefits - Professional Learning Events, National Programmes, Athlete Mentor Visits or Personalised Support Visits

Glossary

By membership benefit(s) we are referring to a whole or half day Professional Learning Event, National Programme, Athlete Mentor Visit or Personalised Support Visit requested by a member school or member contact, inclusive of the core membership level or purchased in addition to the core membership level. 

In addition to the above, the term membership benefit(s) also refers to a whole or half day Professional Learning Event, National Programme, Athlete Mentor Visit or Personalised Support Visit requested by a non-member school or contact.

Bookings

Once you have placed an order we will support you with your booking and help you source a tutor, athlete or consultant. In order for us to support you with your bookings we kindly ask for a minimum of 8 weeks' notice. Please be aware that Personalised Support and Athlete Mentor Visits are subject to availability during peak times and will be allocated on a first come, first served basis. Unfortunately, booking enquiries made with less than eight weeks lead time cannot be guaranteed but our team will always endeavour to support you and work with you to explore possibilities.

Peak Times

For reference purposes, our peak times are historically May, June and July.

Cancellation

Notice period

We accept that from time to time it may be necessary for you to cancel a membership benefit order/booking. In order to reduce loss to the charity we ask that notice to cancel a membership benefit is submitted in writing from your school's membership lead contact and that responsibility remains with you to ensure that your written notice is received by the Youth Sport Trust. The notice period required for cancelling your membership benefit is just two weeks before the membership benefit is due to take place. Regrettably, cancellations given with less than two weeks' notice may be subject to administration costs. We kindly ask that you remain responsible for informing your delegates/schools of the cancellation. Unfortunately we shall not be liable for any additional loss, travel expenses, teacher release or damage resulting from such cancellations or changes made. 

Cancellation Fee(s)

If more than two weeks' notice is provided, your membership benefit can be cancelled without penalty. The membership benefit can be rescheduled, as long as sufficient lead in time is given. Please contact your Regional Support Assistant or email membership. We kindly ask that you remain responsible for informing your delegates/schools of the cancellation and/or changes. Unfortunately we shall not be liable for any additional loss, travel expenses, teacher release or damage resulting from such cancellations or changes made. 

Unforeseen circumstances

In unforeseen circumstances, we accept that some membership benefits may have to be cancelled or rescheduled by the Youth Sport Trust at short notice. We pledge to only do this as a last resort and will work with you to reduce impact. 

Professional Learning Event Objectives

It is your responsibility to ensure that your delegates fully understand the Professional Learning Event objectives. If you need support, please email membership or contact your Regional Support Assistant.

Delegate Numbers

We advise minimum delegate numbers in order to quality assure. By abiding to the minimum number guidelines, we are better able to positively influence your delegates' experience and provide an effective networking environment. If a Professional Learning Event has been purchased in addition to the core membership level, minimum numbers are not enforced. Minimum number guidelines will vary from course to course. Please contact your Regional Support Assistant or email membership for further information. 

Please be aware that maximum delegate numbers do apply. The maximum number of delegates per event is 25. A second deliverer will be required for more than 25 delegates and charges will apply. 

Please note that venue restrictions may also apply. Please contact your venue for further information.

Intellectual Property

Copyright and all other intellectual property rights for all educational materials provided in relation to the Professional Learning Event shall remain the property of the Youth Sport Trust. You agree not to reproduce, sell, hire or copy educational materials in whole or part and not to use such materials except for the purposes of post-event reference without signed consent from the Youth Sport Trust. 

Deployment of Athlete Mentors

The Athlete Mentor team is made up of past and present athletes who have all competed at an elite level within their chosen sport and many have experience of major events including Olympic, Paralympic and Commonwealth Games as well as World and European Championships. Athletes are deployed regionally and it is with regret that we are unable to allocate named athletes on request. 

Refreshment Costs & Venue Hire

Unfortunately we are unable to reimburse refreshment costs/venue hire.

Attendance at a Membership Event

Booking your place

Please note that the booking window closes seven days before the date of the Professional Learning Event. Please book early to secure your place.

Notice period for cancelling your place

We accept that from time to time it may be necessary for you to cancel your attendance at a Professional Learning Event. In order to reduce loss to the charity we ask that notice to cancel your place is submitted in writing and that responsibility remains with you to ensure that your written notice is received by the Youth Sport Trust. The notice period for cancelling your attendance at a Professional Learning Event is just 1 week before the Professional Learning Event is due to take place. Regrettably, cancellations given with less than one weeks' notice may be subject to administration costs. 

Non-attendance

Please note that if you do not submit sufficient notice to cancel your place at an event and you fail to attend the event, you may be subject to one of the following, depending on your circumstances:

If your place at the Professional Learning Event was booked as a result of redeeming a free place, inclusive of your core membership level, you will forfeit your free place and, in order to reduce loss to the charity, may be subject to administration costs.

If your place at the Professional Learning Event was purchased either in addition to membership or as a non-member, you will forfeit your place and the event fee will not be refunded. 

Please note that the above applies in all but extenuating circumstances. Circumstances will be reviewed by the Membership Manager but unfortunately refunds/transfers cannot be guaranteed. 

Unforeseen circumstances

In unforeseen circumstances, some Professional Learning Events may have to be cancelled or rescheduled at short notice by the Youth Sport Trust. We pledge to only do this as a last resort and will inform you as soon as we can in order to reduce impact.

Transfers

You may substitute your place at an event at any time before the event date.

Payment

Please see General Membership.

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